How can firms keep up with changes in Information Technology?

The Boeing 737 Max Crashes: What Happened and Why? never trained pilots on the new MCAS software, and representing an estimated two-thirds of future delivmany pilots did not know this capability existed. eries and 40 percent of its annual profit. As of March Boeing later claimed it did not want to overload pi- 2020, Boeing had lost half of its stock market value. lotswithinformation,but737MAXproductionwassorushedthataflightsimulatorwasnotreadybythethe737MAXplanesremaingrounded,andifthebanWhileregulatorsawaitaseriesoffixesfromBoeing, timethe737MAXwascompleted.Boeingsoldexpensiveadd-onsafetyfeaturesthatpersiststoolong,Boeingmayhavetohaltproduction.Familiesofcrashvictimshavefiledmorethanone couldhavepreventedbothcrashes.Thefirstwastwoexteriorsensorstoinformpilotsoftheiranglehundredlawsuitsagainstthecompany.Thefutureofthe737MAXandBoeingitselflookveryclouded. two exterior sensors to inform pilots of their angle second was a disagreement alert, which switches on Sounces. David Slotnick, "Nearly a Year After It Began, the Boeing whenever the sensor gives false readings. Both Lion 737 Max Crisis Still Drags On. Here's The Complete History of the Air and Ethiopian Airlines flew standard 737 MAX Months Apart," Business Insider, March 5, 2020; Al Root, "Boeing models that did not have these safety features because Stock is Down 50\% Since the 737 MAX Was Grounded 1 Year Ago. Is theirmanagementthoughttheycouldnotaffordthem.(BoeingnowincludesoneofthesefeaturesinItCheapEnough?"Barrons,March12,2020;NirajChoksiti,"BoeingSa flight simulator training for all pilots flying MAX jets.) Gelles, and Jack Nicas, 'The Roots of Boeing's 737 MaX Crisis: A A day after the Ethiopian crash, China grounded Regulator Reiaxes Its Oversight, "New York Times, July 27, 2019; Jack allofits737MAXplanes.OthernationsfollowedDeadit.ThesAsumptionsinto737Max,BlindtoaLateDesignChange,"Nicas,NatalieKitroeff,DavidGelles,andJamesGlanz,"BoeingBuilt suit. The FAA initially defended the 737MAX, but New York Times, June 1, 2019; Andrew Tangel and Andy Pasator, finally succumbed to intense pressure to ground the Bosings Own Test Pilots Lacked Key Details of 737 MAX Flightplane on March 13, 2019. Boeing stopped delivery_ Control System," Wall Strect Joumal, May 3, 2019; Robert Wall and of all MAX jets to its customers, with unfilled orders Sndrew Tangel, "Safety Fears Put Boeing on the Defensive, Wall worth half a trillion dollars in revenue. The 737MAX You Need to Know About the Boeing 737 MAX Airplane Crasties," was supposed to be a major moneymaker for Boeing, The Verge, March 22, 2019