How can Mohit ask the Bourdains to offer feedback about

their stay?

Mr. Bourdain: Good morning, I am going to check out.

Room 818.

Guest Service Agent: Time sure has flown by Mr. Bourdain,

it's been a pleasure to meet you. How has everything been

with your stay?

Mr. Bourdain: It was great thank you, the kids and us all

had a wonderful time.

Guest Service Agent: Mr. Bourdain, I do have your folio

here and I see your charges for the 6 nights at the Park and

Sleep package, 2 breakfasts and 2 dinners from the Local

Cafe and also I see the zoo tickets on your account. Can I

print that off for you to review in more detail?

Mr. Bourdain: That all sounds great. I reviewed the bill that

was under my door this morning and everything is correct.

Guest Service Agent: Can I confirm that you want to

finalize charges on the Visa Card.

Mr. Bourdain: With the same Visa that I gave at check in.

Guest Service Agent: Can I send the receipt to your email

address on file?

Mr. Bourdain: Yes that's good.

GSA Mohit: Did you go and see the baby white tigers when

you were at the zoo?

Mr. Bourdain: Yes, they were so interesting to see, the kids

loved them.

GA Mohit: Did you get to do all of the exploring you were

hoping to get done?

Mr. Bourdain: Yes, we saw a lot but definitely needed more

time.

GA Mohit: I hope that means that you will be returning

again soon.

Mr. Bourdain: That would be great, I know the kids are

already planning their next trip.

GSA Mohit: Can I offer some assistance with your luggage?

Mr. Bourdain: Yes please

GSA Mohit: Mike at the bellstand is available to assist you

with all of your bags. (Mohit walks about from behind the

desk and walks with Mr. Bourdain towards the bell desk. )

Mike, I would like to introduce you to the Bourdain family,

they are returning to Montreal today and require some

assistance with their bags. Thank you for staying with us

Mr. Bourdain and I hope to see you again. Mike will escort

you up to the room and help you with your luggage. Please

travel safely and thank you for staying with us.

Mr. Bourdain: Thank you Mohit. Have a great day. I really

appreciate all of your help and everything that the hotel

did to make sure that the kids and us had a wonderful stay.

How can Mohit ask the Bourdains to offer feedback about

their stay?