Question: How can project managers use negotiation to control costs, increase customer satisfaction, and keep the project on schedule. Using some of these key contributors: Using

How can project managers use negotiation to control costs, increase customer satisfaction, and keep the project on schedule.

Using some of these key contributors: Using BATNA (Best Alternative to a Negotiated Agreement) as an important source of Power in a negotiation Legitimate Power

Expert Authority Relationships / Power of trust and integrity

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