How can the Know$-$Don't Know Matrix be effectively utilized in a conflict resolution process?

A$.$

By documenting the historical background of the conflict for future reference.

B$.$

By calculating the time it will take to resolve the conflict.

C$.$

By assessing the financial resources each party has for the conflict resolution process.

D$.$

By determining the physical locations where the conflict is most intense.

E$.$

By identifying areas where information is lacking, thereby guiding where further investigation or communication is needed to resolve the conflict.