How can the Know-Don't Know Matrix be effectively utilized in a conflict resolution process? A. By identifying areas where information is lacking, thereby guiding where further investigation or communication is needed to resolve the conflict. B. By determining the physical locations where the conflict is most intense. C. By assessing the financial resources each party has for the conflict resolution process. D. By calculating the time it will take to resolve the conflict. E. By documenting the historical background of the conflict for future reference