Question: How do customer relationship management ( CRM ) systems contribute to enhanced customer service? Question 1 2 Answer a . They make it more challenging

How do customer relationship management (CRM) systems contribute to enhanced customer service?
Question 12Answer
a.
They make it more challenging to store customer information.
b.
They facilitate data collection and help in personalized interactions and problem resolution.
c.
They increase response times for customer inquiries.
d.
They discourage customer engagement

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