How do customers benefit when firms strive for superior responsiveness to the needs of the customer? The quality of products remains consistent. Customers get more value for their money. The production process is improved. Customers become more loyal to the organization. In order to achieve superior efficiency, quality, and innovation that support superior responsiveness to customers, what prerequisite has to be achieved? C cost savings Six Sigma listening customization How can incentive systems reinforce the mindset of superior customer responsiveness? They should ensure all employees know the value of the customer. They should reward employees for satisfying customers. They should be developed by senior leadership. They should motivate the entire company to focus on the customer. Once customer focus has become integral to an organization, how can it utilize differentiation to provide a higher level of satisfaction? promote mass customization incorporate information systems increase innovation reduce response time What benefits do companies achieve when they can satisfy customer demands for rapid response? O improved marketing function less reliance on information systems brand loyalty better production planning