How do i respond to anothers post on

Think about your own purchase behavior.

How important are each of the five value dimensions$$cost$,$ quality, delivery, agility, and innovation$$to the decisions you make?

Explicitly weigh each value dimension. Be sure your weights add up to $100\%$

Under what circumstances would you change your weightings? $($Discuss $2-3$ situations$)$

Change your point of view to the company:

How does your analysis of this exercise inform service system design? $($Cite theory$)$