Question: How do IT investments create value or enable value creation? How might we get a quantitative handle on the level of value provided by IT?

How do IT investments create value or enable value creation?

How might we get a quantitative handle on the level of value provided by IT?

What light does the consultants' report shed on the matter of Davies's firing and the subsequent choice of Barton as CIO? What (if anything) does it add to the IT value discussion?

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