How do the authors define feedback? Explain the 10 characteristics of feedback as if I were a manager and you were training me to give feedback more effectively When should you give positive feedback and when should you give corrective feedback? Feedback alone does not change behavior. What else is needed? Give an example Should individual feedback be given publicly or privately? Should group feedback be given publicly or privately? What are some advantages of self-monitored feedback? Why should the supervisor collect and give feedback and no one else (if the performer cannot do it?)