Question: How do we precisely define expectations in the statement quality is consistently meeting customer expectations? Select one: a. By having our management determine what it

How do we precisely define "expectations" in the

How do we precisely define "expectations" in the statement "quality is consistently meeting customer expectations"? Select one: a. By having our management determine what it is that customers want O b. By measuring a specific property of the output O c. By finding out what our competitors are delivering O d. By specifying, with our customers, the specific value they desire for a measured property of the output

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