How do you complete this assignment? Please someone give an example of a finished copy of this assignment.

In this assignment you will create a service blueprint for a fictional company. To create a blueprint, you need to lay out the process the customer follows to use the service, and the support processes enabling that. Then you need to show the location of potential fail points and excessive wait times. Be sure to include all elements of the blueprint. Your should use PowerPoint to draw your blueprint. There is an example blueprint provided for a different kind of service ("Kendo Spa"). Be sure to follow that example closely. Your blueprint should look very similar (although the content will be different). The fictional company for your blueprint is called Diets to You. Attached you will find a write-up about the business scenario for this company. As you read, ask yourself what the steps are that the customer must take to use this service; and what the support process are within the company in order to enable that. To be clear, you are creating a diagramnot writing an essay. You do not need to be an artist - you are simply drawing lines and boxes with labels. Your subject is a fictional business so there's no background information to look up. Simply focus on the process steps, making logical inferences about what needs to happen. This assignment is worth 5 marks of your final grade. At the end of this assignment you will find a list of ways that students sometimes lose marks on this assignment. Use it to check your work. This is an individual assignment. If I think you copied this assignment, or collaborated on it with someone else such that it is substantially similar, both assignments will be given a mark of zero. The paperboy delivers the paper. The mailman delivers the mail. And Diets to You delivers diet foods - about 900 calories each. So the day begins for 100 dieters who pay on average $75 a week for fresh, low-calorie, low-fat meals delivered to their homes or offices five days a week. Carolyn Adamson began this business in 1991. She and her partner recently ironed out the bugs and began talking to potential franchisers. "I'm surprised I don't have any competition," says Ms. Adamson. The idea seemed so obvious to her, and customers agree. Three years ago, Ms. Adamson and her partner were working as technical writers in an engineering firm, and hating it. "We were both on diets but never had enough time to cook low-cal, low-fat meals at home," she recalled. If only someone delivered fresh food to the door! Advertising such a service in the local newspaper, the two attracted eight customers and quit their jobs to work on the business full time out of a caterer's kitchen they had subleased. Ms. Adamson has not advertised since; for fear of attracting too many customers too soon, but finally she's ready. Ms. Adamson has hired a publicist and expects business to double this year. "I'm eating their breakfast right now," says Charles Baldwin, a cheery-sounding customer of Diets to You. Putting down his blueberry muffin, the referee explained that he signed on two years ago, lost twenty pounds, and never gained them back. The menus only repeat every six weeks and include such fare as lasagna, quiche, soups, Mexican food and pizza. "It's basically not diet food," Ms. Adamson said. "We just use diet ingredients and cut the portions." The meals come in 900 , 1200 and 1600 calorie servings, with no more than 20 percent of the calories coming from fat. The bigger the portion, the more you pay. At the Garcia household, Angela Garcia orders 1200 calorie meals for herself and 1600 for her husband, three times a week. Since both spouses work, she said, "It really fits our lifestyle. For breakfast we had muffins, vanilla yogurt and a pear. Lunch was home-style turkey soup, bagels and fruit. And for dinner we'll be having baked Greek shrimp and noodles in tomato-garlic sauce, broccoli, salad, with lemon cookies for dessert." Here are the top 10 most common issues, errors and omissions students make on Assignment 3: 1. The business you need to do a blueprint for is Diets to You. You do not choose your own business. Everyone does Diets to You. 2. A write-up about the Diets to You business is included in this assignment. You should read it in order to understand how this business works.. 3. Diets to You is not a restaurant. Diets to You is not a spa. Don't include restaurant or spa Actions in your Diets to You blueprint. 4. Include all key steps consumer takes. Remember that before one can order something, they need to know about it. How will they know about Diets to You? 5. The Moment of Truth (MOT) always needs to appear in the Blueprint. What is the MOT for Diets to You? (Hint - what does the customer do with what they order? Do they simply store it, forever...?). 6. The order of rows (from the top) is - Service Standards and Scripts; Customer Actions; Physical Evidence; On-stage Contact Employee; Backstage Contact Employee; Support Processes. If you are missing any of these rows, or if they are in a different order, you will lose marks. 7. The only row with horizontal arrows is Customer Actions, because these actions link to each other horizontally. All the other actions, for all other rows, link to other actions vertically, and so use Vertical arrows, that look like "hats", or "beards" on the action boxes. They either drive "up" because they provide something towards the customer or flow "down" from the customer (like information or payment). If you use the wrong kind of arrows, you lose marks. 8. Two actions must be flagged as having a "risk of excessive wait time"; and two as being a "potential fail point". One of each is not enough. These must be identified using a colour coded notation of such at the top of the relevant Action box. There is no call-out arrow, legend, or explanation required. It should be self-evident based on where it is indicated. Look at the "Kendo Spa" example provided if this is not clear. 9. Don't forget to include the "lines" which separate some of the rows, such as the Line of Visibility between the "on-stage" and the "back stage" employees . 10. When you are given a template for an assignment (or any project or presentation), you should use it. You have been given a template for this assignment (the Kendo Spa blueprint example). There are no marks for "creativity". The point here is Consistency. By always using a consistent format for a blueprint there is no learning curve required within an organization to read or create one. Learning curves are bad, costing valuable time and effort. Make it easier on yourself and others - Don't create a learning curve