How do you handle conflict when it arises? Seven guidelines for handling conflict can be found at Mediate, "Seven Guidelines for Handling Conflicts Constructively," $---$Click here to access$---.$

Below are the seven guidelines:

Ask yourself what it is you don't know yet.

Make a distinction between the problem and the person.

Be clear, straightforward and concrete in your communication.

Maintain the contact with your counterpart.

Look for the needs and interests that lie behind concrete positions

Make it easy for your counterpart to be constructive.

Develop your ability to look at the conflict from the outside

Think of a conflict you are involved in or have been involved in recently. Explain how could you have applied these guidelines to that situation? Is there room for improvement in your conflict management skills?

Then choose one of the seven guidelines and explain how you plan to use it in future conflicts.