How does customer service impact customer lifetime value (CLV)? Did United Airlines do anything wrong specific to

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How does customer service impact customer lifetime value (CLV)? Did United Airlines do anything wrong specific to CLV? Did the customer do anything wrong?

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Cost management a strategic approach

ISBN: 978-0073526942

5th edition

Authors: Edward J. Blocher, David E. Stout, Gary Cokins

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Posted Date: Feb 12, 2024 08:33 AM

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How does customer service impact customer lifetime value (CLV)? Did United Airlines do anything wrong specific to

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Customer service can significantly impact customer lifetime value CLV in several ways Retention Good ... View the full answer

Cost management a strategic approach

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