Question: How does distracting behavior reduce customer service? Group of answer choices It sends customers the message that they are asking inane questions or wasting the
How does distracting behavior reduce customer service?
Group of answer choices
It sends customers the message that they are asking inane questions or wasting the service providers time
It diverts the customers attention to the behavior rather than to what the service provider is saying
It puts customers on the defensive where they feel the need to get in the last word
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