Question: Question 3 3 1 pts How does distracting behavior reduce customer service? It sends customers the message that they are asking inane questions or wasting

Question 33
1 pts
How does distracting behavior reduce customer service?
It sends customers the message that they are asking inane questions or wasting the service provider's time
It puts customers on the defensive where they feel the need to get in the last word
It diverts the customer's attention to the behavior rather than to what the service provider is saying
It is tiresome and aggravating to customers to hear constant negative comments and complaining
Question 33 1 pts How does distracting behavior reduce customer service?

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