Question: How does employee empowerment within the marketing implementation process enhance customer service, and which organizational strategy supports this approach? Employee empowerment reduces the need for
How does employee empowerment within the marketing implementation process enhance customer service, and which organizational strategy supports this approach?
Employee empowerment reduces the need for monitoring, allowing top management to minimize involvement in daytoday operations.
Empowered employees can make decisions autonomously, which improves customer experiences and aligns with a decentralized organizational structur
Empowerment focuses on cutting costs by limiting managerial oversight of routine operations.
Firms should use a centralized structure to enhance employee empowerment by providing strict guidelines for decisionmaking.
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