Question: How does planning relate to TQM ? Only top management performs planning. The planning activity is used as a guiding light for TQM actions. It

How does planning relate to TQM?
Only top management performs planning.
The planning activity is used as a guiding light for TQM actions.
It produces a hard-copy plan, which is the most vital TQM ingredient.
It comes after the organization step.
How does planning relate to TQM? Only top management performs planning.

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