Question: Question 5 (1 point) Saved 1) Listen How does planning relate to TQM? Top management performs planning It comes after the organization step The planning

Question 5 (1 point) Saved 1) Listen How does

Question 5 (1 point) Saved 1) Listen How does planning relate to TQM? Top management performs planning It comes after the organization step The planning activity is used as a guiding light for TQM actions It produces a hard-copy plan, which is the most vital TQM ingredient Question 6 (1 point) Saved Listen Which of the following choices is a good rule of thumb regarding deliverables? Have the customer define them in writing to avoid confusion Have the project manager give them to a client in writing Define them once a project begins Keep them to a minimum

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