Question: How does the customization of services to individual customer needs impact service productivity? Services are less labor - intensive and more materials - focused, making
How does the customization of services to individual customer needs impact service productivity?
Services are less laborintensive and more materialsfocused, making customization impact on productivity negligible.
Customization enhances productivity by allowing services to be standardized and automated easily.
The high degree of customization limits opportunities for improving productivity due to the need for individualized attention.
The customization of services allows for a significant inventory of service products, thereby increasing overall productivity.
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