Question: How is design thinking an empathy - driven process? It focuses on the bottom line and making the most cost - effective product. The process

How is design thinking an "empathy-driven process"?
It focuses on the bottom line and making the most cost-effective product.
The process utilizes design engineers and is not applied to digital interactions.
It focuses on only the physical attributes of the product and packaging.
It focuses on the needs of the customer and creating the customer experience.
How is design thinking an "empathy-driven process"? It focuses on the

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