Question: How much higher was average customer satisfaction before 10am, compared to 12pm through to 1pm included? AM 8AM Contact Centre Metrics 9AM 10AM 11AM

How much higher was average customer satisfaction before 10am, compared to 12pm

How much higher was average customer satisfaction before 10am, compared to 12pm through to 1pm included? AM 8AM Contact Centre Metrics 9AM 10AM 11AM Call levels % Abandon rate Customer satisfaction 12PM 1PM 2PM 3PM 4PM 5PM 6PM 7PM 8PM 12.7 13.5 14 17.3 Next

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