Question: How should the OD practitioner approach initial contacts and conversations with the client to increase the likelihood of OD success? a . using the client

How should the OD practitioner approach initial contacts and conversations with the client to increase the likelihood of OD success?
a. using the client perspective as the basis for change
b. using a detailed checklist of critical issues to cover
c. using negotiation to decide who has final authority over change
d. using active listening and trust building
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