Question: How to make effective service blueprints. Gilson, N . ( 2 0 2 0 , Aug ) miro.com What Is a Service Blueprint?: Designing a

How to make effective service blueprints. Gilson, N.(2020, Aug) miro.com
What Is a Service Blueprint?: Designing a Seamless Service Process. Pugh, M.(n.d.) Lucidchart.com
What are the critical elements?
Which of these elements focus on building loyalty? Explain why.
Develop a diagram to reflect your model. Use the tools available under the Insert tab in MS Word to prepare your diagram.

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