How to make things go better by using action talk.

Use action talk to get things to go better. Action talk sticks to the facts. Action talk only talks about things you can see. Action talk does not talk about what you believe the other person was thinking or feeling because we do not know that.

When you make a complaint, talk about the action that you do not like.

When you make a request, talk about what action you want the person to do$.$ When you praise someone, talk about what action you liked.