HRM Skills and Practices $($Keyboard Navigable Alternate Version$)$

HRM Skills and Practices

Human resource management is critical to the success of organizations as human capital continues to be an important source of competitive advantage. With the role of the HR professional expanding to include that of a strategic partner in day$-$to$-$day business operations, the Society for Human Resource Management $($SHRM$)$ has defined the sets of knowledge and skills associated with success.

In today's fast$-$changing business environment, it is not enough for an HR professional to know only how to perform tasks specific to human resource management. HR professionals must be proficient and successful in the nine competencies that SHRM categorizes into four areas: technical, interpersonal, business, and leadership.

Read the description of each activity performed by HR professionals, then match it to the appropriate SHRM success competency.

$1$

Human Resource Expertise

Global & Cultural

$4$

Effectiveness

$7$

Leadership &

$8$

Ethical Practice Navigation

$2$

Consultation

$3$

Business Acumen

$5$

Critical Evaluation

$6$

Communications

Relationship

Management

Match each of the options above to the items below.

Tom spends time reviewing the latest Department of Labor guidelines for overtime rules.

Andrea walks the factory floor daily mingling with line employees to build a strong rapport and better understand employee issues related to HR$.$

Sally is working with the shipping department managers to improve employee retention by coaching them on methods to improve morale.

Amir is the Chief Human Resources Officer and has created an HR vision at the corporate level for his company.

Felicia meets with her managers monthly to discuss performance successes and opportunities as well as listen to their individual needs.

Devin works closely with expatriate managers to ensure they receive cultural training before moving abroad.