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Referrring to the document in the link provided, please see the image attached to answer the two question listed for the "Chase Sapphire Case Study", accounting the profitability NPV and calculating the CLV with detailed breakdown in order to prove its case and also provide way ahead recomnendations.Group Assignment Question:
Mr Jamie Dimon, CEO of JP Morgan Chase, has hired your group as consultants to critically evaluate the Customer Acquisition Strategy adopted for Chase Sapphire Reserve. His team has shared the following strictly confidential data with you:
Number of Customers acquired for Chase Sapphire Reserve CSR in year with points signup bonus
Number of Customer acquired for CSR in year after cutting down the signup bonus to points
There are three segments in the data:
i Transactors: with annual spending of $
ii Revolvers: with annual spending of $ with revolving balance
iii. ChurnersDeal Chasers:
Internal cost of borrowing is
Interchange fee is
of the bonus and travel credit points are redeemed.
Based on the data given in the case and the additional data provided, your job is to submit a page memo to answer the following two questions
a Will our customer acquisition strategy be profitable? If yes or not then what is your estimate for this profitloss
b If the strategy is not profitable, then what must we change to be able to do so
GRADING RUBRIC
tableLevelsExcellent,Good,PoorCriteriaRelevancetablePersuasively answers theCEOs question withdetailed arguments andcalculationstableAnswers the question byidentifying the relevant aspects,but does not persuade with eitherarguments being incomplete, orcalculations beinginaccurateincompletetableDoes not provide arecommendation that isbased on comprehensiveempirical and conceptualanalysestableApplicationof ConceptstableConcepts related tocustomer acquisition andprofitability are appliedcomprehensively andcoherently to form thefoundation ofrecommendationtableConcepts are applied in aselective but not comprehensiveand integrated manner to supportthe recommendation.tableRelevant concepts arebarely applied and areneither connect to eachother nor to the overallrecommendationtableQuality ofDiscussionand balanced response, withfull logical & concisearguments in addition toconclusions and outcomes.tableProvides a complete andreasonably balanced responsewith some arguments in additionto conclusions and outcomes.tableProvides onlyconclusions andoutcomes withoutspecifying arguments.tableDemonstrates excellentsyntax visual presentation,grammar and writing style.tableDemonstrates very good syntax,grammar and writing style.tableDemonstrates weak orpoor writing skills.
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