Question: https://youtu.be/GH1TXfQSwUQ After watching the video, what are your thoughts on customer care? Is it important to have a good customer experience? Is it important to

https://youtu.be/GH1TXfQSwUQ

After watching the video, what are your thoughts on customer care? Is it important to have a good customer experience? Is it important to have a good customer experience as an employee (internal customer)? Think about these questions and why they are important to you and employees around your organization?

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