Many organizations offer a combination of goods and services to their customers. As you learned in this
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Many organizations offer a combination of goods and services to their customers. As you learned in this chapter, there are some key differences between production of goods and delivery of services. What are the implications of these differences relative to managing operations?
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Most organizations can be categorized as producers of goods or as service providers An individual producer has only one cost structurenamely total fix... View the full answer
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