HUMAN RESOURCE

PLEASE ANSWER AS MANY QUESTIONS AS YOU CAN. THANKS!

QUESTION 31

As a component of effective managing diversity programs, ________ includes diversity as part of the business strategy and corporate goals.

		ensuring fair treatment
		talent development
		recruitment
		employee support
		top management support

QUESTION 32

A work-study training method that uses both on-the-job training and classroom training is called

		MOOC training.
		virtual-reality training.
		hands-on training.
		apprenticeship.
		internship.

QUESTION 33

Sam was just promoted to be the administrative assistant to the chief executive officer. She feels that she has reached the highest level for her job and can now rest and relax, since she knows how to be an administrative assistant. What is she forgetting about the continuous learning system?

		It is an informal learning approach initiated by employees.
		It is an organizational effort that relies solely on formal training.
		It is a system that expects employees to understand the entire work process.
		It is a system that requires employees to have only task-specific knowledge.
		It expects employees to acquire knowledge on their own and not share with others.

QUESTION 34

Imani knows that her team needs to complete training. She has identified the amount of time and the software needed by doing a(n) ________ analysis.

		team
		market
		task
		output
		person

QUESTION 35

1. Which of the following is the first stage in the training design process?

		Selecting training methods
		Evaluating training programs
		Creating a learning environment
		Ensuring employees' readiness for training
		Conducting a needs assessment

QUESTION 36

Which of the following is true of peers as the source of performance information?

		Peers are comfortable providing evaluations for both administrative and developmental purposes.
		Peers have the ability to discard the fact that they may be friends with the ratee in order to provide an unbiased rating.
		Peers give feedback that is strongly related to performance and to employee perceptions of the accuracy of the appraisal.
		Peers have expert knowledge of job requirements and often have the most opportunity to observe an employee in day-to-day activities.
		Peer evaluations give employees power over their managers, thus putting managers in a difficult situation.

QUESTION 37

1. Bridget has an employee who is struggling with meeting quotas and attendance. You offer her advice by telling her to not use the ________ as it will not provide guidance on improving employee behavior.

		quality approach
		attribute approach
		results approach
		comparative approach
		behavioral approach

QUESTION 38

Whittaker Publishing Corp. is a publishing company that wants to hire more technical experts to handle the software requirements in the publishing process. However, the test given to the programmers assesses not only their technical knowledge but also their communication skills, language abilities, and understanding of client services. The test conducted by Whittaker Publishing Corp. is

		high on reliability.
		high on specificity.
		low on validity.
		low on strategic congruence.
		high on acceptability.

QUESTION 39

The extent to which a performance measure gives guidance to employees about what is expected of them is called

		specificity.
		strategic congruence.
		acceptability.
		validity.
		reliability.

QUESTION 40

1. ________ attempts to emphasize the multidimensional nature of performance and thoroughly familiarize the raters with the actual content of various performance dimensions.

		Process-flow analysis
		Social performance measurement
		Sensitivity training
		Rater accuracy training
		Multidimensional training