HUMAN RESOURCE

QUESTION 1

1. How will you know if Robyn has chosen to follow a protean career path?

		She is basing her future on self-direction.
		She has very little need for development.
		She is focused primarily on external rewards offered by the organization.
		Her managers play a central role in guiding her.
		Her psychological success plays a small role in her career path.

2.5 points

QUESTION 2

1. Selena uses the Myers-Briggs Type Indicator to assess her personality type. If she scores highest in introversion, intuition, thinking, and perceiving, her personality type is

		NIFP.
		INTP.
		NTJP.
		IIPT.
		FNJP.

QUESTION 3

1. Which of the following is true of employees' movements across an organization?

		A transfer always includes a raise in pay and position.
		A promotion usually does not include a raise in pay or responsibility.
		A promotion usually occurs across different departments of the organization.
		A downward move may involve a move to another position at the same level.
		A transfer usually includes an increase in responsibility and authority.

2.5 points

QUESTION 4

1. ________ is the information employees receive about how the company evaluates their skills and knowledge and where they fit into the company's plans.

		Action plan
		Self-report
		Reality check
		Bench strength
		Job specification

QUESTION 5

1. ________ involves collecting information and providing feedback to employees about their behavior, communication style, or skills.

		Bench analysis
		Job description
		Negotiation
		Reimbursement
		Assessment

2.5 points

QUESTION 6

1. An employee who engages in absenteeism is displaying job dissatisfaction through

		physical withdrawal.
		whistle-blowing.
		psychological withdrawal.
		arbitration.
		behavioral change.

QUESTION 7

1. In an alternative dispute resolution method, the stage during which the two people involved in the conflict attempt to arrive at a settlement without any third parties involved is known as

		peer review.
		arbitration.
		open-door policy.
		legal support.
		mediation.