Human Resources in the retail sector is undergoing significant change and transformation and the following areas are key to driving the transformation. Please explain your understanding of the policy area and explain why it is such a significant driver of the transformation process.

2.1.1. Recruitment and talent acquisition (5)

2.1.2. Training and development (5)

2.2. Beehive Retail is a well-established retail organisation in South Africa, operating a chain of grocery stores across the country. The company demonstrates the effective implementation of management processes to drive success.

Discuss the importance of planning, organising, leading, and controlling in the effective management of retail organizations. Provide examples to support your answer. (10)