Human Resources is at a turning point and must evolve and contribute to the business or

be dispersed into the business. There is ever increasing pressure for talent acquisition to be

integrated into business strategies, capital investments and operations. Human capital issues

are gaining increasing attention on board agendas. Senior business leaders consider talent a

critical factor for sustainable growth and to manage new opportunities and risks.

$2\mathrm{.}1.$ As a newly appointed Human Resources Director for Foschini, prepare a short

explanatory note on the business's transformational leadership imperatives and set out

the levers for leadership transformation. $(8)$

$2\mathrm{.}2.$ The retail industry is currently facing many challenges and line managers are

constantly seeking leadership and guidance on how best to manage these challenges.

Set out the key principles and factors that can positively impact the line management$$s

ability to respond to the challenges listed below:

$2\mathrm{.}2\mathrm{.}1.$ High Turnover Rates of Personnel

$2\mathrm{.}2\mathrm{.}2.$ Safety

$2\mathrm{.}2\mathrm{.}3.$ Employee Theft

$2\mathrm{.}2\mathrm{.}4.$ Training and Development

$2\mathrm{.}2\mathrm{.}5.$ Seasonal Demand $(10)$