Human resources management should be able to determine and plan the number of staff needed, but more importantly the type of skills that would be necessary to perform certain functions and to achieve the strategic objectives.Strategic direction becomes important as it is used to develop the human resources management systems impact on the planning of the total workforce, which then impacts the planning of required human resources and performance management.As Leaflets HR manager, you understand that planning in your department involves hiring, developing and retaining staff and that the objective is to develop a workforce that can deliver on the future employment needs of your company.Using your understanding of the objectives of human resource planning and the external and internal factors that impact this process, discuss each of the key three steps of the HR work design and planning and evaluate their importance in the hiring process and in filling the gaps.To answer this question effectively, you will need to refer to section $6\mathrm{.}4\mathrm{.}2$ of your study guide from your first year and do extra reading and research.