Question: HW 2 / Arena Introduction and Basic ModelingKennesaw Airlines is considering improvements to its basic passenger flow at its airport locations.The process being considered is

HW2/Arena Introduction and Basic ModelingKennesaw Airlines is considering improvements to its basic passenger flow at its airport locations.The process being considered is a very simple one having only three main activities of baggagecheck, security check, and gate check-in. Based on previous data collected by the airlines, theyexpect the passengers to arrive (at their high volume airports) according to an exponentialdistribution with a mean arrival rate of 50 passengers per hour (you will need to convert tointerarrival times). The passengers enter a single queue at the baggage check-in counter on a FIFObasis. The length of baggage activity is assumed to be Normal with a mean service time of 5.5minutes and a standard deviation of 1.0 minutes.Following check-in, the passengers walk to the security check area. The walk is very short and canbe assumed to be a constant 1 minute walk in your model. Security has only one line requiring adedicated security agent. Each passenger requires an average of 3 minutes with a 0.5 minutestandard deviation according to a normal distribution. Passengers enter through a single entry pointand are held in a single queue until processed. Due to space restrictions, no additional lines can beadded.Approximately 20% of the passengers require an additional screening (according to HomelandSecurity Rules) at a separate location requiring an additional 5 to 7 minutes, uniformly distributed.Those passengers chosen for detailed inspection are pointed to a second security area where aspecial agent checks the individual and their carry-on baggage. The time to get to and from thedetailed inspection area can be neglected.Following security, the passengers walk to the gate area. The walk to the gate area is a fairly longone and is variable since some passengers walk at different speeds and some may even stop to shopalong the way. The walk time is known to be normally distributed with a mean of 8.9 minutes and astandard deviation of 5.0 minutes.The airlines objective is an average throughput time of less than 25 minutes total averagepassenger time from arrival at baggage check-in to the gate. This will require running thesimulation multiple times and finding the best combination. Be sure to justify yourrecommendations. Run each simulation for 120 hours. The airlines will not approve any system thatcauses its passengers to wait for more than 8 minutes on average in any line/queue. Obviously,the airlines would like to minimize the number of employees needed (baggage plus security). Youmay need to increase the number of employees (resources) to keep the number of system entitiesunder 150.
THIS IS AN ARENA SOFTWARE QUESTION.

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