I am learning about Managing Global Operations | Operations and Supply Chain Strategies.

An operations strategy is a collection of decisions and action plans implemented within the operations function that creates value. Operations management is a transformative function which involves managing a set of processes required to design, produce, and deliver goods or services that add value throughout the supply chain and that benefit the final consumer. Critical decisions made in both operations and supply chain management at the strategic, tactical, and operational levels impact each other as the two are interrelated.

Objectives: -The emerging trends in operations and supply chain management. - How globalization has influenced the management of supply chains and their operations. - How to formulate and evaluate operations strategy.

Can you help me to understand and catch the main concepts of the following questions?

Q1: Why an operations strategy is critical to a firm?

Q2: What is the difference and contrast of outsourcing and offshoring? Please explain it on real company cases that adopted these strategies in recent years and the reasons for them.

Please attach the reference of the real case company to read the details