Question: I am thinking about the Covid-19 affect software industry (like Zoom app) in microeconomic situation. what positive externality that Covid-19 bring it to software industry?

I am thinking about the Covid-19 affect software industry (like Zoom app) in microeconomic situation. what positive externality that Covid-19 bring it to software industry? (My idea: Zoom is freethis decision is good for student can better catch up with their study, and they can guraduate on time then their parent will happy as well. Could you give me some idea that help me understand i am right or wrong, or help me improve my idea, Thank you!

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