Question: i dont understand this question someone pls help 1. Prepare a flowchart for a shoe shine process (from a customer prespective) 2. Prepare a process

i dont understand this question someone pls help

1. Prepare a flowchart for a shoe shine process (from a customer prespective) 2. Prepare a process chart for the shoe shine process 3. Prepare a time function map for the shoe shine process 4. Prepare a service blue print for the shoe shine process

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