i

$)$

$$

$$

Explain the reasons for using benchmarking techniques in marketing process.

$($

ii

$)$

$$

$$

Briefly state the characteristics of some technological forecasting models used in

industry.

$($

iii

$)$

$$

$$

State the manner by which environmental, technological and social factors impact

strategic decisions.

$($

i

$)$

$$

$$

What is your understanding of proactive design for manufacturing? State the

manufacturing functions.

$($

ii

$)$

$$

$$

State the various areas of manufacturing organizations that need to be studied to achieve

the lean manufacturing goal of zero waste.

$($

iii

$)$

$$

$$

When implementing Kaizan or continuous quality improvement, state the approach to

be taken.

$($

i

$)$

$$

$$

In the context of product design, explain the concepts of sequential design vs

$.$

simultaneous integrated design.

$($

ii

$)$

$$

$$

Explain the various design criteria that should be followed in developing a product.

$($

iii

$)$

$$

$$

State the use of simulation models in tracking production processes and identifying

production problems.

$($

i

$)$

$$

$$

Briefly explain the following quality management techniques:

$($

a

$)$

$$

$$

Kaizen

$,$

$$

$($

b

$)$

$$

$$

failure

mode and effect analysis

$($

FMEA

$)$

$$

$$

and

$($

c

$)$

$$

$$

quality function deployment

$($

QFD

$)$

$.$

$($

ii

$)$

$$

$$

What is the purpose of root cause analysis used in process management? State the root

cause analysis techniques used to dig deeply into a problem.

$($

iii

$)$

$$

$$

What are the typical project management software programs used in industry?

$($

i

$)$

$$

$$

What is your understanding of:

$($

a

$)$

$$

$$

McGregor

$\text{'}$

s Theory X and Theory Y

$,$

$$

$($

b

$)$

$$

$$

Maslow

$\text{'}$

s

Hierarchy of Human Needs and

$($

c

$)$

$$

$$

Herzberg

$\text{'}$

s Motivator

$-$

$$

$$

Hygine Concept?

$($

ii

$)$

$$

$$

Explain Skinner's Operant Conditioning Theory with particular reference to the use of

positive and negative reinforcement to motivate employee behavior,

$($

iii

$)$

$$

$$

What is your understanding of:

$($

a

$)$

$$

$$

high

$-$

producing organization,

$($

b

$)$

$$

$$

low

$-$

producing

organization and

$($

c

$)$

$$

$$

high

$-$

producing managers?