Question: I explored the SCAMPER technique ( Substitute , Combine, Adapt, Magnify, Put to other uses, Eliminate, Rearrange ) as a structured framework for generating creative

I explored the SCAMPER technique (Substitute, Combine, Adapt, Magnify, Put to other uses, Eliminate, Rearrange) as a structured framework for generating creative ideas. I applied it to a customer complaint workflow and discovered new possibilities, such as substituting phone calls with chatbots to reduce wait times and combining complaint resolution with sales follow-ups to enhance customer satisfaction.
While SCAMPER helped me uncover fresh perspectives, I faced challenges in ensuring the prompts stayed relevant and balancing creativity with practicality. For example, "eliminate" sometimes felt counterproductive, and "magnify" generated ambitious but resource-intensive ideas.
I found SCAMPER to be versatile, with applications for personal problem-solving (e.g., improving daily schedules) and organizational innovation (e.g., product development, process optimization). Ultimately, SCAMPER proved valuable for fostering structured creativity and generating actionable solutions.
Help me find weakenesses and what was done well in the above

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