I figured out the majority but can't get Dimension 4. What is the answer for Dimension 4 problem 3&4 ?develop five critical-incident survey items for each dimension.

PROBLEM 3 PROBLEM 4 For your performance dimensions if Problem 3, develop five critical-incident survey items for each dimension. A manager for the Golden Bear publishing company found out that you are taking Quality Management. Note: a critical incident" must relate to a specific moment or action They should be "Agree/Disagree" statements, c.g. I received my food quickly The manager desires to improve her supply chain performance by employing you as a consultant to provide quality improvement training to the Supply Chain employees. As a result, you now have to create a survey instrument to gauge the effectiveness of your training sessions. Choose four dimensions relative to your quality management training and develop five survey items for each dimensions DIMENSION 1 Training material Item 1 Easy to undersand material is easy to understand and simple Item 2 Step by step instruction 2 Instructions for new procidures is layed out step by step Item 3 Physical demonstration of trainng Traiing instructor gave a demonstration of the new procedure Item 4 Live performance of new skill observation for coaching 4 Employees preformed the new taks with the instructor coaching them through Item 5 instructor was easy to follow along with The training instructor was easy to understand and helpful DIMENSION 2 Skills learned Item 1 All employees completed training sucesfully All employees covered the necessary material in the training Item 2 All employees can demonstrate new skills learend All employees are able to prefor the new task based off of the training Item 3 New skills learend are preformed with minimal error in real time new skills are preformed without the need of consistant coaching Item 4 Training proved to be usefull The new outcome needed will be reached due to the new training Item 5 New trainng survey for employees to fill out to gather feedback Employyes provided feedback on their experience with the training DIMENSION 3 Training feedback Item 1 Employees are implementing training effectivly with accuracy employees are utalizing trainng and compleating the task with accuracy Item 2 Training provided a quality outcome the over all outcome was a success due to the training Item 3 Employees can now preform the new task All employees that participated in the traing can now compleet ther new task Item 4 New tasks are preformed with minimal error 4 Traling was successful in instruction in able to evade errors Item 5 over all results of training were a success The over all outcome has equated or suceeded the set goals DIMENSION 4 Item 1 Item 2 Item 3 Item 4 Item 51 Defend why you believe your items are valid. In other words, how do they support the dimensions? Explain how you would demonstrate that these items are reliable