Question: I have a project paper that I need help with please Select a job (a customer-facing job would be good) and use that job for

I have a project paper that I need help with please

Select a job (a customer-facing job would be good) and use that job for your analysis.

  1. Complete Job Description
    • Job Title and company of the interviewee
    • Purpose
    • Job functions (with weights) and two most important tasks for each function
    • List the most important KSAOs
    • List the demands, specifications, and rewards

Task Statement (A task statement is a concise description of a discrete activity, performed to produce a specific product or service on a job)

A task statement should include:

  • What the employee does, using action verbs
  • What is produced, indicating the expected output of the verb
  • What equipment, materials, tools, or procedures, are used incurring out the task

Determining Job Tasks

Routine Job

First you need to write task statements capturing all of the major job activities. Second, you need to sort the tasks statement into 4 or 5 major job functions. This is done by grouping task statements into groups and attaching a name to each grouping (i.e., function). You should try to create 4 to 6 reasonably independent functions for each job. A retranslation exercise can demonstrate the accuracy of the grouping.

Collect additional information to determine importance of functions, job requirements, demands, specifications and rewards.

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