I literally don't even know where to start. Please help

Problem 1 Dr. Lancet wants to reduce the wait times in her office. Seven random observations of times spent between arrival and exam were made over a period of 17 days. a. Develop the appropriate chart(s) and determine whether the process is in control b. If patient surveys indicate that they are willing to wait between 5 and 30 minutes before seeing Dr. Lancet, is the process capable? Assume a process standard deviation of 2 minutes. times spent betuan amual 3 exam Observations Day 5 6 7 4 1 2 3 29 31 26 1 29 31 29 22 36 30 24 26 2 24 29 40 33 28 25 3 26 28 33 25 23 28 32 4 30 26 31 38 32 26 29 5 36 29 24 29 30 25 25 6 26 27 32 34 37 27 7 31 22 33 30 32 30 24 29 26 8 40 29 29 28 23 34 9 32 32 21 31 26 29 27 10 26 35 34 31 27 31 30 29 11 35 30 30 32 29 35 37 12 38 35 28 30 31 25 29 30 35 13 36 28 27 30 29 26 22 14 25 36 32 34 26 34 26 15 32 33 28 31 20 16 29 26 31 30 27 28 34 17 28 30