I need a help to make current state diagram and future state diagram for product returns at retail store. (For any real time situation in store) Current state:-Highlight the following (a) Areas that need improvements (b) Where is the root cause of the problem? traceability matrix for current state:- Current State Requirements in a table, numbered, described unambiguously with traceability to your Objective and Context Diagram. At least six requirements. All must be measurable. It can be a mix of functional and non-functional Current State requirements. Colour code two sections: (a) needs improvement, (b)needs to be maintained. Future State:- Highlight: Areas that are changed from the Current State Traceability matrix for future state:- Future State Requirements in a table, numbered, described unambiguously with traceability to your Objectives and Context Diagram. At least six requirements. All must be measurable. It can be a mix of functional and non-functional Future State requirements. Colour code these two sections: (a) Changes from Current State (b) No changes from Current State Example should be real time