Question: I need about 5 user stories like the example below: As a Customer Service Representative: I want to be able to keep track of all
I need about 5 user stories like the example below:
As a Customer Service Representative: I want to be able to keep track of all room reservations so that I can more efficiently manage our bookings.
I know this is done when:
I can log into the system as a CSR (customer service representative for a hotel manager or general hotel manager or food service manager)
We know what rooms we have available at any point in time
The room listings will change to occupied when a guest checks in
We have the ability to modify a reservation
A guest checks out the amount owed is displayed on screen
We can be alerted when room check-out times are reached
We can check in and out guests
When the system is available during normal business hours
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