Question: I need around 2-3 use cases can you help me? I have done the first 1 which is new member registration. Appendix A: Reports to





I need around 2-3 use cases can you help me? I have done the first 1 which is new member registration.
Appendix A: Reports to determine who gets early renewal prices Ilen Corntamulaten track the price paid during each renewal so that the manager can override the regular prices with special prices when members are asked to renew. Generally, renewals will cost the same as what is stated in their original membership contract. However, if there is a promotion and the price is lower than their previous price paid, the member will renew at the lower cost. The system must track these new prices so that renewals can be processed accurately. There are some other functional requirements from the new system. Every morning, the receptionist will send renewal reminder emails for members with memberships expiring in 30 days. Health-E wants to award their high usage members with early renewal prices. The Manager will determine at her discretion who will receive these prices based on 3 reports (see Appendix A) generated by the receptionist. While the system needs to make it easier to target high usage members, the club also need to focus on the low usage members because they are highly likely not to renew membership. Indeed, one of the problems in the health club industry is the high turnover rate of members. While some members remain active for many years, about half of the members do not renew their memberships. This is a major problem because Health-E spends a lot in advertising to attract each new member. The manager wants the system to track each time a member comes into the club. The system will need to identify members who have not visited the club in more than a month so that members from the Sales Support team can call them and attempt to reinterest them in the club. To enable this follow-up, the list of members will be provided every Monday by the Receptionist who will generate a report of low usage member with memberships (see Appendix B) that will expire in 45 days. The receptionist will also send out an email with the latest blog post with a motivational message to these members. Finally, membership renewal is an important functionality needed in the new system. When members come in to renew their membership, they will provide identifying information (i.e. phone number, membership number, name) for the receptionist to retrieve their member profile and membership history. If applicants have been offered an early renewal price or if there is a current promotion with a lower price than they previously paid, the lower price will be their renewal fee. Otherwise, the renewal fee will be the same as the price previously paid. Similar to how a new membership is processed, payment will be collected, and the member will receive a renewal contract. The system will automatically save the new expiry date in the membership database, and file the paper-based signed copy of the contract in the filing cabinet. Formatting - Use the use case template posted on Canvas. - If a use case exceeds one page, start the next use case on a new page after that. - If you have any assumptions, place them under the use case (not above it) to which they apply. - Max number of if statements per case: 2 - Do not exceed 6 major steps per case Deliverables Using the scenario below, prepare a set of to-be use cases following the formats outlined in Chapter 4 of the textbook and as discussed in class. Be as specific as possible. You may make any reasonable assumptions about the business. However, you should not have to do much. Note: If you perceive any inconsistencies in the process description or appendices, feel free to resolve them by stating your own assumptions, and proceed with the solution. Scenario Health-E is a relatively established, but small, health club located in Burnaby, BC. Their business processes were manually executed since its founding, but now they want to implement an information system to help maintain their memberships. Here's how Health-E is hoping the system is going to be used when it will be implemented. When potential applicants come into the club to apply for new memberships, they will first give their name to the receptionist to check if they already exist in the system as a previous member. Once the receptionist verifies the new applicant is not in Health-E's member database, the applicant will state which type of membership they want (i.e. the length of membership), and the receptionist will present the applicant with the membership terms, membership price, and details of any membership promotion, including when the promotion expires. Most memberships are for 1 year, but memberships as short as 2 months are available. Throughout the year, Health-E offers at least two types of new member promotions - one, a "two for one" promotion where one free membership is offered for the price of one new memberships, typically around Valentine's Day. When this promotion is being availed of by a new applicant, he/she needs to provide details of the second member. However, the system flags an error if the second (FREE) member already has an active membership. A second type of promotion is a simple reduction in the regular membership fee. When the applicant decides they still want to be a member based on the promotions available, if any, the receptionist will collect information to build the member profile (name, address, age, email), present the amount payable, and collect payment information (assume credit card payment only). A payment confirmation and receipt will automatically be printed and given to the applicant. Simultaneously, the system will create a new member profile and a new membership to be saved into the member database and membership database1, respectively. Once a new membership is created the information is passed onto Access Services for issuing appropriate access tags/keys to the club's facilities. At times, after hearing the prices including any promotions, new potential applicants may even decide they no longer want to apply for a new membership. The club wants to mail out reminder letters to existing members asking them to renew their memberships 1 month before their memberships expire. However, In the past it was common for members to pay different amounts for the same length of membership based on their individual situations, when they renewed it and whether the club was offering any promotions. Some members have become angry when asked to renew at a much higher rate than their original membership contract. The club wants to streamline and make it seem fair, and sothat its wants to
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