Question: I need help creating a fishbone diagram Cause and Effect/Root Cause Analysis for a coding department who noticed a 5% decrease in work production for
I need help creating a fishbone diagram Cause and Effect/Root Cause Analysis for a coding department who noticed a 5% decrease in work production for May. Staff consists of experienced coders who have consistently met the 95% performance metric for correctly coding the required quantity of discharge records each week. What is a root-cause analysis to determine the reason(s) for the decline in performance metrics for both quality and productivity
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