i need help with these questions

When discussing the implementation of a CRM curriculum, with respect to the team building and maintenance cluster, which of the following is an area the MUST be covered?

a) Individual factors

b) Workload distribution

c) Group climate

The person that falls on the top left (p+G-) of the Blake and Mouton Managerial Grid is known as the...

a) Democrat

b) Leader

c) Follower

What makes yes-people such dangerous followers?

a) They are typically resentful and may (as they say in Office Space) "burn down the building."

b) They aren't hazardous. Its great to have reassurance.

c) They may promote unsafe ideas.

From the Yerkes-Dodson model of performance v. arousal, it can be seen that:

a) Difficult tasks are performed best at higher levels of arousal

b) ) Easy tasks are performed best at higher levels of arousal

c) Difficult tasks are performed best at the same level of arousal as easy task

To avoid errors caused by hypo-vigilance or stress the Yerkes-Dodson Model would say to.

a) maintain a moderate workload or level of stimulation

b) find something that increases workload to the maximum.

c) find easy tasks.

Which of the following would constitute a sensory error?

a) Flying at 3,000ft when you've been assigned 4,000ft because you are familiar with the

segment of the flight and you always fly at 3.000ft.

b) Not hearing an assigned altitude because of a high workload.

c) Not understanding jargon that a captain used