I need it asap please

Maintaining a positive relationship with company support staff is a key element of building partnership relationships * True False Customer strategy is * a plan that results in maximum responsiveness to the customer's needs the principle that holds that achieving organizational goals depends on knowing the needs and wants of target markets a plan that helps salespeople make correct decisions concerning the selection and positioning of products to meet identified customer needs. a well-developed plan for meeting objectives for each sales call a well-thought-out plan for establishing, building, and maintaining quality relationships and an integral dimension of relationship selling 40 % of the time of sales people is in "nonsales selling"* are those who perform selling activities at the employer's location. representative interacts directly with a customer or prospective customer to present information about a product or service. It envolves involves persuading, influencing, and convincing others in ways that do not involve a purchase. software that records in one place the extensive information necessary to understand a customer and their needs and expectations. add value to information and are focused on creating, using, sharing, and applying knowledge