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Question 16 0.5 pts In team dynamics, process losses are best described as Oknowledge lost when tacit knowledge is converted to structural knowledge O information lost due to imperfect communication among team members. O resources expended toward team development and maintenance. O productivity losses that occur when individual members need to learn a new task. knowledge lost when a team member leaves the organization. Question 17 0.5 pts Power is the to change someone's behavior, O hidden agenda O need O potential O duty O act Question 18 0.5 pts Which of the following strategies to reduce the restraining forces should be used only if all other strategies fail? Communication Stress management O Coercion Training O Negotiation